How Valtier Media works
Last updated: October 8, 2026
Book a discovery call →How do you get started?
- Book a discovery call. Share your licensed states, Spanish-speaking agent capacity, availability, and Final Expense sales experience.
- Confirm the offer in writing. Agree on rates, call requirements, the duration-clock definition, delivery expectations, and payment, cancellation, refund, and credit terms. Unresolved terms must be settled before payment.
- Fund the trial balance. The current smallest prepaid trial is $300 for five billable calls. A funded balance is not a guarantee of delivery volume or a delivery date.
- Configure states and availability. Select only states where the receiving agent is appropriately licensed, and set the times your team can answer.
- Receive and answer inbound calls. Calls route according to those settings and available supply. Spanish-speaking agents handle the coverage conversation.
- Review recordings and results. Use call-level information and recordings in the platform to assess delivery and your team’s handling.
- Decide whether to continue. Review spend, issued policies, earned commissions, and operational fit before increasing volume.
When does a call become billable?
The current duration rule is more than 90 seconds. A call lasting exactly 90 seconds does not meet that requirement. The event that starts the tracking clock has not been confirmed. Qualification and invalid-call criteria must be included in the written offer; do not assume that every call above the threshold meets every other requirement.
What should you prepare for the discovery call?
- The states where your receiving agents are licensed.
- How many agents can conduct a Final Expense sales conversation in Spanish.
- Their actual available hours and capacity to answer inbound calls.
- Your trial goals and how you will record outcomes.
- Questions about duration measurement, fees, unused balance, and disputed calls.
What can you control, and what can vary?
You control configured states and when you are available to receive calls. Supply and volume can vary by state, schedule, demand, and traffic availability. Calls and a duration buffer do not guarantee an issued policy or a sales outcome.
How should you evaluate results?
Keep call spend, billable calls, applications, issued policies, and earned commission after chargebacks separate. Note the observation dates and sample size. Use a small trial to evaluate fit without presenting it as an average for other buyers.
Frequently asked questions
Do I pay before receiving calls?
Yes. The current model is prepaid: buyers fund a call balance before delivery.
Can I choose my states and availability?
Yes. Configure states where the receiving agent is appropriately licensed and the times your team is available.
Can I review recordings?
Call recordings and call-level information are available through the platform.
Does the five-call trial guarantee policies or timing?
No. It does not guarantee policies, sales outcomes, delivery volume, or a delivery deadline.